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Friday, December 11, 2009

Attitude & Persistence

What makes a good salesperson?

Not an easy one to answer. In fact I could probably come up with a whole list of items (it's late so today I'll spare you the ramblings :-))

In my humble opinion there are two characteristics that differentiate the ordinary from the extraordinary salesperson.

The extraordinary salesperson has the "right" attitude.

He or she remains positive regardless of what is thrown at them. They have their ups and downs but they soon get over these hurdles and get on with things.

They are relentless. They do not stop, give up, feel sorry for themselves, or put off to tomorrow what can be done today. Does this make them superhuman? Not at all! It makes them professional salespeople - they desire, more than want, to succeed. This persistence will help them eventually handle any objections or challenges thrown at them.

Now do not get me wrong. I am not describing some superhuman ogre who is tactless and pushy. Having the right attitude and being persistent are just two characteristics of being professional.

Salespeople face challenges and problems each and every day. It goes with the territory. They can also come up with a million reasons a day why it is easier to simply throw in the towel and give up.

But the extraordinary ones keep that smile, are passionately convinced of their capability to succeed, and keep on keeping on.